SaaS & Customised Products
Ready-made SaaS products, or software shaped to how you work: ERP, CRM, workflow automation, e-commerce, inventory and integrations.
Overview
In-house software products, maintained and supported by the team that built them, and customised products built around your own processes when an off-the-shelf tool does not fit.
For businesses that want working software without building a team for it.
Problems we address
- Building a tool from scratch costs more than the problem is worth.
- Off-the-shelf software is built for a different market and a different way of working.
- Work runs on spreadsheets that only one person understands.
- Stock, sales and accounts live in separate tools that never agree.
- Packaged software forces the business to change how it works.
Scope of service
- Hosted software products
- Onboarding and setup
- Ongoing updates
- Support from the team that built it
- Business management systems
- ERP and CRM
- Workflow automation
- E-commerce
- Inventory management
- Integrations
How we deliver
Every engagement runs through the same steps, so you always know what comes next.
- 1
Show the product
A demo against your own workflow, so you can judge the fit.
- 2
Set up
Accounts, data and settings configured for your team.
- 3
Onboard
Your team is shown how to use it.
- 4
Support and update
Fixes and new versions, each tested before release.
Engagement options
The model follows the work, and it can change when the work changes.
Subscription
Use the product as it is, on a recurring plan.
Subscription with customisation
The product, adapted to how your business works.
Need someone inside your own team? See resource augmentation
What you receive
Expected deliverables
- Product access for your team
- Setup and onboarding
- Release notes for each update
- Support
- Written scope
- Working software, tested before release
- Data migration from existing tools
- User guide and training
- Support after launch
Relevant expertise
- Multi-tenant SaaS
- Subscription billing
- Cloud hosting
- Release testing
- ERP and CRM
- Workflow automation
- E-commerce
- Inventory management
- API integrations
Frequently asked questions
Can we try a product before we commit?
Ask for a demo and we will walk you through it with your own use case.
Who owns our data?
You do. Data terms are set in the agreement before you start.
Can you connect it to the tools we already use?
Usually, yes. Tell us which tools and we will check how they can be connected before agreeing a scope.
Who owns the software?
Ownership terms are set in the agreement before work starts.
Book a consultation
A free 15-minute session or a paid 30 to 45-minute one, about a job, your business or QA. We reply by email to arrange a time.